Design and Evaluation of a University-Wide Expert Search Engine

نویسندگان

  • Ruud Liebregts
  • Toine Bogers
چکیده

We present an account of designing and evaluating a university-wide expert search engine. We performed system-based evaluation to determine the optimal retrieval settings and an extensive user-based evaluation with three different user groups: scientific researchers, students, and outside visitors of the website looking for experts. Our search engine significantly outperformed the old search system in terms of effectiveness, efficiency, and user satisfaction.

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تاریخ انتشار 2009